The IVR module

  1. 1.2.7 The IVR module
    1. Quotas
    2. Dialling
    3. Starting

The application can now execute IVR scripts. In order to launch an IVR project, the following operations must be carried out:

  1. Connect a database containing the respondent's phone number Base -> respondents Import
  2. Configure the Exchange for the project Exchange-> Project Configuration
  3. Set the phone number(s) which will be dialled Exchange-> Project Configuration
  4. Start dialling in Base -> Run IVR